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Terms & Conditions
TERMS AND CONDITIONS
Last Updated: May 26, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Motto website, products, and services. These Terms form a legally binding agreement between you (“you,” “your,” or “Customer”) and Motto (“Motto,” “Company,” “we,” “us,” or “our”).
By accessing our website, placing an order, creating an account, signing up for communications, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or purchase our products.
1. Ownership of the Website
This website is owned and operated by Motto.
All content, features, product listings, images, graphics, text, logos, icons, videos, software, design elements, and other materials available on this website are owned by Motto or its licensors and are protected by copyright, trademark, trade dress, and other intellectual property laws.
You may use the website only for personal, non-commercial shopping purposes unless we provide prior written permission.
2. Intellectual Property
All website content, including but not limited to text, images, graphics, product descriptions, logos, designs, videos, icons, digital downloads, and software, is the property of Motto or its content suppliers.
You may not copy, reproduce, modify, distribute, sell, display, transmit, publish, license, or create derivative works from any website content without prior written consent from Motto.
Unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws.
3. Use of the Website and Online Store
You agree to use our website and online store only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Use the website for fraudulent, misleading, abusive, or unauthorized purposes
- Attempt to gain unauthorized access to the website, customer accounts, payment systems, servers, or networks
- Interfere with the security, functionality, or operation of the website
- Upload or transmit viruses, malware, harmful code, or disruptive technologies
- Scrape, copy, harvest, or collect website data without authorization
- Impersonate another person or provide false account, billing, or shipping information
- Abuse promotions, discounts, returns, refunds, or warranty policies
- Resell products purchased from Motto without our written permission, unless otherwise permitted by law
We reserve the right to restrict access, refuse service, cancel orders, suspend accounts, or take other appropriate action if we believe these Terms have been violated.
4. Account Registration and Security
You may be able to create an account on our website. You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
You must notify us promptly if you believe your account has been accessed without authorization.
We are not responsible for losses caused by your failure to protect your account credentials.
5. Product Information
We make reasonable efforts to display product information accurately, including descriptions, images, specifications, pricing, availability, and estimated delivery information.
However, we do not guarantee that all product descriptions, images, colors, specifications, prices, or availability details are complete, accurate, current, or error-free.
Product colors may appear differently depending on your device, screen settings, lighting, or display configuration.
We reserve the right to correct errors, update product information, change pricing, modify product availability, or discontinue products at any time without prior notice.
6. Pricing, Promotions, and Availability
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice. Promotional offers may be limited by time, quantity, customer eligibility, or other conditions stated at the time of the offer.
We reserve the right to correct pricing errors or cancel orders affected by inaccurate pricing, product information, or availability errors.
If an order is canceled after payment has been processed, we will issue a refund to the original payment method.
7. Orders and Order Acceptance
Placing an order does not guarantee acceptance of that order.
After you place an order, you may receive an order confirmation email. This confirms that we received your order, but it does not mean the order has been accepted, shipped, or fulfilled.
We reserve the right to accept, decline, cancel, or limit any order for reasons including, but not limited to:
- Product unavailability
- Pricing or product information errors
- Suspected fraud or unauthorized activity
- Payment issues
- Shipping restrictions
- Abuse of promotions, returns, refunds, or policies
- Orders that appear to be placed for unauthorized resale
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
8. Payment
By placing an order, you represent that you are authorized to use the payment method provided.
Payment must be received and approved before an order is processed or shipped.
We may use third-party payment processors to process payments securely. We do not store full payment card numbers on our own systems.
You agree to provide accurate billing and payment information and to promptly update any information needed to complete your transaction.
9. Shipping and Delivery
Shipping options, costs, and estimated delivery times are provided at checkout or in our Shipping Policy.
We make reasonable efforts to ship orders within the stated processing and delivery timeframes. However, delivery dates are estimates and are not guaranteed unless expressly stated.
Shipping delays may occur due to carrier delays, weather, holidays, incorrect addresses, inventory issues, high order volume, customs processing, or events outside our control.
For online merchandise orders, sellers must have a reasonable basis for stated shipping times. If shipping is delayed beyond the promised timeframe, federal rules may require delay notice, customer consent to the delay, or a refund for unshipped merchandise.
You are responsible for providing a complete and accurate shipping address. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Risk of loss may transfer to you once the order is delivered to the shipping address provided, subject to applicable law and carrier policies.
10. Returns, Refunds, and Exchanges
Motto offers a 30-day money-back guarantee, subject to our Return Policy.
To be eligible for a return or refund, products must be returned in accordance with our stated return conditions.
Refunds are generally issued to the original payment method after the return is received, inspected, and approved.
Shipping charges, return eligibility, return labels, exchanges, damaged items, and product condition requirements are governed by our posted Return Policy.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
11. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly at:
Please include your order number, a description of the issue, and photos if applicable.
We will review the issue and determine the appropriate resolution, which may include replacement, refund, exchange, store credit, or another appropriate remedy in accordance with our policies and applicable law.
12. Product Use and Safety
You are responsible for using all products safely, properly, and in accordance with any instructions, warnings, specifications, or product documentation provided.
Motto is not responsible for damage, injury, or loss resulting from:
- Misuse of products
- Unauthorized modification
- Improper installation
- Improper charging or electrical use
- Use with incompatible devices
- Failure to follow instructions or warnings
- Normal wear and tear
Some accessories, electronics, charging products, or leather goods may require specific care or proper usage to maintain performance and appearance.
13. Warranties and Disclaimers
Except as expressly stated in our product descriptions, return policy, warranty policy, or applicable law, our website, products, and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Motto disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
Nothing in these Terms is intended to limit any warranty or consumer protection rights that cannot be limited under applicable law.
14. Limitation of Liability
To the fullest extent permitted by law, Motto and its owners, officers, employees, agents, service providers, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
- Your use of the website
- Your purchase or use of products
- Website errors, interruptions, or security issues
- Delayed, lost, or undeliverable shipments
- Unauthorized access to your information
- Third-party services, carriers, payment processors, or websites
To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
15. Indemnification
You agree to defend, indemnify, and hold harmless Motto and its owners, officers, employees, agents, service providers, suppliers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
- Your use of the website
- Your violation of these Terms
- Your violation of applicable law
- Your misuse of our products
- Your violation of another person’s rights
- Fraudulent, abusive, or unauthorized activity connected to your account or order
16. User Content, Reviews, and Feedback
If you submit reviews, comments, photos, suggestions, feedback, testimonials, or other content to Motto, you grant Motto a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, publish, modify, and distribute that content for business, marketing, website, and promotional purposes, subject to applicable law.
You represent that any content you submit is accurate, lawful, and does not violate the rights of any third party.
We reserve the right to remove, edit, or decline to display user content at our discretion.
17. Privacy
Your use of our website and services is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.
18. Email Marketing Communications
If you sign up for email marketing, we may send you promotional emails, product updates, offers, and other marketing communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at:
Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, including order confirmations, shipping updates, refund notices, account notices, and customer service communications.
19. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive SMS or text messages from Motto, you agree to receive recurring text messages from or on behalf of Motto at the mobile number you provided.
SMS/text messages may include:
- Promotional offers
- Product updates
- Cart reminders
- Order updates
- Shipping notifications
- Customer service messages
- Account or transaction-related messages
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Motto.
You may opt out of marketing text messages at any time by replying STOP to any text message from us. After you send STOP, you may receive a confirmation message that you have been unsubscribed. After that, you should no longer receive marketing text messages unless you opt in again.
For help, reply HELP or contact us at:
Motto is not responsible for delayed or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages.
You agree to provide a valid mobile number and to notify us if your mobile number changes or is no longer in your possession.
SMS marketing is subject to applicable laws and carrier requirements. The FCC states that businesses generally must obtain prior express written consent before sending marketing robocalls or robotexts to consumers.
20. Third-Party Services and Links
Our website may contain links to third-party websites or services, including payment processors, shipping carriers, ecommerce platforms, social media platforms, analytics providers, or advertising services.
We do not control and are not responsible for third-party websites, services, policies, content, or practices.
Your use of third-party services may be subject to their own terms and privacy policies.
21. Promotions, Discount Codes, and Gift Offers
Promotions, discount codes, coupons, free gifts, bundles, and special offers are subject to the terms stated at the time of the offer.
Unless otherwise stated, promotions may not be combined, applied retroactively, exchanged for cash, transferred, or used after expiration.
We reserve the right to modify, suspend, cancel, or refuse any promotion if we believe it is being misused, abused, or applied in error.
22. Electronic Communications
By using our website, placing an order, creating an account, or contacting us electronically, you consent to receive communications from us electronically, including emails, order confirmations, shipping updates, customer service messages, policy updates, and account-related notices.
Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.
You may opt out of marketing communications as described in these Terms, but we may still send transactional or service-related messages.
23. Termination or Suspension of Access
We reserve the right to suspend, restrict, or terminate your access to our website or services at any time and for any reason, including suspected violation of these Terms, fraud, abuse, or conduct that may harm Motto, our customers, or third parties.
Termination does not limit any rights or remedies available to us under law or these Terms.
24. Changes to These Terms
We may update or modify these Terms from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page. Changes are effective when posted unless otherwise stated.
Your continued use of the website or services after updated Terms are posted means you accept the revised Terms.
25. Governing Law
These Terms and any dispute arising from or related to these Terms, the website, products, or services shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.
26. Dispute Resolution and Venue
You agree that any dispute, claim, or legal proceeding arising out of or related to these Terms, our website, products, or services shall be brought in the state or federal courts located in Texas, unless otherwise required by applicable law.
You and Motto agree to submit to the personal jurisdiction of such courts.
Nothing in this section prevents either party from seeking appropriate injunctive or equitable relief where available.
27. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable, if permitted by law.
28. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies posted on our website, constitute the entire agreement between you and Motto regarding your use of the website and purchase of products.
29. Contact Information
If you have any questions about these Terms, please contact us at:
Motto
1445 Mac Arthur Dr, Ste 116
Carrollton, TX 75007
United States
Email: info@mottousa.com
Business Hours:
09:00 AM – 05:00 PM Monday to Friday
